Planned Preventative Maintenance

Scheduled maintenance programmes that keep properties in good condition, reduce unexpected breakdowns and protect the long-term value of managed assets across your portfolio.

About Planned Preventative Maintenance

Planned preventative maintenance replaces reactive firefighting with a proactive, scheduled approach to keeping properties in good condition. Novex builds bespoke maintenance programmes covering inspections, gutter maintenance, communal upkeep, seasonal checks and minor remedial works. Programmes are budgeted and scheduled in advance, giving property managers predictable costs and a documented maintenance history for every asset in their portfolio.

Popular With

Block management companies, housing associations and letting agents managing portfolios where consistent standards and cost predictability are essential.

The Benefits

Fewer emergency callouts, lower overall maintenance costs, longer-lasting property assets and a documented maintenance history that supports compliance reporting.

Why Choose Us For Planned Preventative Maintenance

What sets our planned preventative maintenance service apart

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Tailored to Your Portfolio

Maintenance programmes are built around your specific properties, not generic schedules. Every programme reflects the real needs of your managed assets.

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Predictable Budgets

Planned works are scheduled and budgeted in advance, helping property managers forecast maintenance spend accurately and avoid unexpected costs.

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Comprehensive Maintenance Records

Every planned maintenance visit is documented with photographs and completion notes, building a full maintenance history that supports compliance and reporting.

How It Works

A straightforward five-step process from first report to final completion — designed to minimise administration for property managers

Report the Problem1

Report the Problem

Submit a maintenance request with the property address, issue description, access details, priority and contact information. Photographs can be included to help triage accurately.

Review, Triage & Assign2

Review, Triage & Assign

Novex assesses the request, determines the right trade and arranges the appropriate tradesperson. Quotes are submitted for approval where required before work begins.

Complete, Report & Close3

Complete, Report & Close

The tradesperson attends, carries out the authorised work and records completion with photographs and job notes. You receive a clear update and straightforward invoice.

Planned Preventative Maintenance FAQs

Common questions about our planned preventative maintenance service

Novex works with you to identify maintenance priorities, agree a schedule and set clear budgets. Work is then completed and reported against the agreed programme.
Yes. Most Novex clients combine a planned maintenance programme with reactive and emergency coverage under a single preferred contractor arrangement.
Absolutely. Novex tailors programmes to portfolios of all sizes, from a handful of managed properties to large residential and social housing portfolios.

Ready for Planned Preventative Maintenance?

  • Free, no-obligation consultation for new clients
  • Flexible arrangements from ad-hoc jobs to portfolio contracts
  • One point of contact for every trade and every property
  • Clear quotes, photographic reporting and straightforward invoicing