From emergency callouts to planned maintenance programmes, Novex covers every maintenance need across your managed portfolio
Fast, reliable repairs when faults and breakdowns happen. From leaking taps and faulty electrics to broken locks and heating failures, Novex responds quickly to keep tenants safe and properties functional.
Urgent repairs when properties need immediate attention. Burst pipes, significant leaks, loss of heating and security breaches handled promptly to protect properties and keep tenants safe.
Scheduled maintenance programmes that keep properties in good condition, reduce unexpected breakdowns and protect the long-term value of managed assets across your portfolio.
Efficient preparation of empty rental properties between tenancies. Novex gets void properties back to a lettable condition quickly, minimising lost rental income for landlords and letting agents.
Small and medium-sized improvement projects that enhance property condition, increase rental value and prepare properties for sale or re-letting. Kitchens, bathrooms, decorating, flooring and more.
Maintenance and upkeep of communal spaces, shared facilities and building fabric for residential apartment blocks and managed developments. Reliable, documented and accountable to block managers.
Reliable, compliant property maintenance for housing associations, registered providers and social housing management organisations — with a resident-first approach built into every job.
A straightforward five-step process from first report to final completion — designed to minimise administration for property managers
1Submit a maintenance request with the property address, issue description, access details, priority and contact information. Photographs can be included to help triage accurately.
2Novex assesses the request, determines the right trade and arranges the appropriate tradesperson. Quotes are submitted for approval where required before work begins.
3The tradesperson attends, carries out the authorised work and records completion with photographs and job notes. You receive a clear update and straightforward invoice.
